Customer reviews of Andrew Toms Car Sales

By YOUSOUF R on 18 August 2019 | Verified purchase

I can only say that my experience with Andrew Toms has been one of the most pleasant, honest and enjoyable . I was pleased that I had found the 'right' car but their garage is 300 miles from my home! I needn't have been concerned as when I chatted with Simon, he was incredibly transparent and honest about the description of the car and we agreed everything with a fully refundable deposit and a refund of my travel expenses if there was anything I wasn't happy with. Certainly an over and above gesture! In fact, when I saw the car, it was even better than I had expected. Apparently, this is a family owned business that has been here for 50 years, and I can see why as when I was there I met other customers who were back to buy from Andrew Toms again, and that is the ultimate recommendation. To receive such considerate and relaxed attention is a rarity and I would like to take this opportunity to sincerely thank Simon and the team, it was a pleasure meeting and dealing with you!

By naomi P on 24 June 2019 | Verified purchase

I would definitely recommend Andrew Toms Cars Sales to others, amazing customer service and very efficient. So pleased with my first buy! Thankyou

By ben W on 19 June 2019 | Verified purchase

Very happy with the service I received, was treated more than fairly when it came to exchanging my car and Shaun was on point went above and beyond to make sure I was happy, will definitely use again and recommend Andrew Toms to everyone I know.

By ryan C on 02 June 2019 | Verified purchase

After buying my old 120d off Simon, I’ve recommended him and Andrew toms to all my family and they all have brought cars from him/there can’t thank Simon enough for is work and care! And after sell my 120d I’ve been back there a treated myself to a M135i from Simon and Andrew toms garage! Thanks once again for your care and hard work!

Reply from Andrew Toms Car Sales on 04/06/19

Hi Ryan. Many thanks for your feedback and loyalty. Nice doing business again. Regards the Andy Toms team

By julie P on 02 June 2019 | Verified purchase

I can’t fault the purchasing of my new car. I received fantastic customer service and friendly advice. I love my new car. Above and beyond - I would recommend Andrew Toms Car Sales every time.

Reply from Andrew Toms Car Sales on 04/06/19

Thanks Julie glad you love the new car. Regards from the Andy Toms team.

By laura K on 02 June 2019 | Verified purchase

All the staff was lovely and very helpful , they weren't pushy or forcefull as some dealers can be and I didn't feel pressured In the slightest! Customer service was high quality and my new car is a very nice drive ! Thank you Laura k

Reply from Andrew Toms Car Sales on 04/06/19

Hello Laura. Thank you for the feedback and your business, we hope you enjoy the Audi. Regards from the Andy Toms team.

By james T on 01 June 2019 | Verified purchase

Brilliant dealer, very professional and unbelievably approachable. Customer is always first and make the experience personal and customised

Reply from Andrew Toms Car Sales on 04/06/19

Thanks for your business James, it was our pleasure. Hope you really enjoy the 1 series ! Regards from the Andy Toms team.

By nicola L on 01 June 2019 | Verified purchase

I had a great experience at this garage, excellent customer service from All the staff from start to finish, very professional and helpful!

Reply from Andrew Toms Car Sales on 04/06/19

Hoping you are enjoying the Adam and hope it was worth the wait Nicola. Thanks for your purchase. Regards from the Andy Toms team.

By emma A on 31 May 2019 | Verified purchase

I dealt with Shaun, from the first phone call he was professional and extremely helpful!

Reply from Andrew Toms Car Sales on 04/06/19

Thank you for your business and we hope you like the drive of the Leon and all the tech it comes with, thanks for using us. Regards from the Andy Toms team.

By BRETT S on 30 May 2019 | Verified purchase

Friendly and helpful staff. Had a small issue with the car after a couple of weeks, which they sorted immediately under the 3 month warranty.