Customer reviews of Andrew Toms Car Sales

By tracy M on 17 November 2019 | Verified purchase

Fantastic vehicle and really helpful staff. Car was fairly priced and in great condition. The purchase process was easy and not stressful. I really felt valued and supported during the process. Can’t recommend them enough.

By jay F on 11 November 2019 | Verified purchase

Dealt with the sales team who were very helpful with me being a distant buyer. Carried out all the required work on the car, re servicing, cam belt, MOT etc pre delivery. I had arranged to travel down from Kent by train to collect the car and was met with a warm welcome at the station. Coffee upon arriving at the garage and all the paperwork was dealt with efficiently. Drove back home to Kent in some terrible weather only for the crankshaft pulley and drive belt to remove themselves from the car. I dealt with a trusted garage in my area who I gave the details to the sales team. A quotation was approved within minutes. Work was carried out and had the car back on Wednesday evening with full payment received from Andrew Toms Car sales during that day once I’d sent a copy of the invoice through. Well done and I’m pleased with the car.

By CHARLOTTE K on 09 November 2019 | Verified purchase

I driving a works pool car (NHS worker) which had a flat tyre symbol come up which I was driving, I though I needed air putting in, met by Andrew, who sorted this out. He advised for me to go to the closest tyre garage to sort this out,I am a nurse and had urgent visits I needed to attend, Andrew offered to check my tyre for me and see if anything could be done on site. Unfortunately nothing could be done so he took the tyre to be changed, offered me coffee and a warm place to sit while he did this. I was so grateful for all their help and would fully recommend them to anyone who was needing a friendly garage to get work done on their car.

By MALCOLM G on 09 November 2019 | Verified purchase

Cars well presented. Sales process very polite, helpful, no pressure. Handover informative & smooth.

By daniel H on 06 November 2019 | Verified purchase

I have now bought two cars from Andrew Toms Car Sales and I am very happy with the customer service, pre-sale preparation, quick turnaround, aftercare and the cars themselves. Highly recommended.

By julie B on 02 November 2019 | Verified purchase

The whole experience from start to finish was friendly, easygoing and efficient.

By margaret T on 10 October 2019 | Verified purchase

Fantastic experience, the salesman made everything so easy, and went beyond what I expected. Would recommend any lady on her own who knows nothing about cars to consider buying one from this gentleman, as an OAP he explained in detail about the car, what I could expect from the car, there was no rush to sell, or haste. Once my mind was made up, he made sure it was presented to me as though it had come from a showroom, valeted, even covered minor paint clippings. 10/10

By chris R on 02 October 2019 | Verified purchase

Very polite and patient service. Helpful and informative. Would deal with them again. Car was very well presented and accurately described.Everything was ready for our appointment and no fuss.

By scott W on 28 September 2019 | Verified purchase

I traveled nearly 300 miles on Wednesday this week to buy a van, As I arrived I was greeted straight away, Very professional service and really pleased with my new van

By RAY C on 28 September 2019 | Verified purchase

I am now on my fourth car from this dealer and every time the cars are presented superbly. A pleasure to do business with, they always give a fair part exchange price. I will return but not to soon!!! Thank you!