Customer reviews of Andrew Toms Car Sales

By SEAN W on 02 December 2019 | Verified purchase

I have just recently bought a stunning BMW M3 from Simon at Andrew Toms. Despite being over 300 miles away and unable to view the vehicle, the service from both Simon and Sean was flawless. Everything from sending videos and detailed descriptions of the car to arranging delivery to my front door. I cant recommend these guys enough. They made buying the car completely stress free. Thank you again.

By ANN A on 25 November 2019 | Verified purchase

Last Friday my car broke down outside the Sticker stores, I was trying o sort out the problem, the weather was awful ,I had left my garage door open, as I was only collecting a paper! then in came Simon from Toms garage. He offered to help me ,got me home and said it was the battery and he could fix it the next am as it was Friday evening. He did so and I am very grateful for first class service. More so for trusting me to call and pay today ! Amazing thank you very much for your help. Regards Ann Ashcroft.

By heather M on 18 November 2019 | Verified purchase

Great service, the sales man we dealt with was great in his description of the car a nice friendly bloke and not a pushy sales person at all allowing us time to go away and make up our minds. I fully recommend this garage.

By tracy M on 17 November 2019 | Verified purchase

Fantastic vehicle and really helpful staff. Car was fairly priced and in great condition. The purchase process was easy and not stressful. I really felt valued and supported during the process. Can’t recommend them enough.

By jay F on 11 November 2019 | Verified purchase

Dealt with the sales team who were very helpful with me being a distant buyer. Carried out all the required work on the car, re servicing, cam belt, MOT etc pre delivery. I had arranged to travel down from Kent by train to collect the car and was met with a warm welcome at the station. Coffee upon arriving at the garage and all the paperwork was dealt with efficiently. Drove back home to Kent in some terrible weather only for the crankshaft pulley and drive belt to remove themselves from the car. I dealt with a trusted garage in my area who I gave the details to the sales team. A quotation was approved within minutes. Work was carried out and had the car back on Wednesday evening with full payment received from Andrew Toms Car sales during that day once I’d sent a copy of the invoice through. Well done and I’m pleased with the car.

By CHARLOTTE K on 09 November 2019 | Verified purchase

I driving a works pool car (NHS worker) which had a flat tyre symbol come up which I was driving, I though I needed air putting in, met by Andrew, who sorted this out. He advised for me to go to the closest tyre garage to sort this out,I am a nurse and had urgent visits I needed to attend, Andrew offered to check my tyre for me and see if anything could be done on site. Unfortunately nothing could be done so he took the tyre to be changed, offered me coffee and a warm place to sit while he did this. I was so grateful for all their help and would fully recommend them to anyone who was needing a friendly garage to get work done on their car.

By MALCOLM G on 09 November 2019 | Verified purchase

Cars well presented. Sales process very polite, helpful, no pressure. Handover informative & smooth.

By daniel H on 06 November 2019 | Verified purchase

I have now bought two cars from Andrew Toms Car Sales and I am very happy with the customer service, pre-sale preparation, quick turnaround, aftercare and the cars themselves. Highly recommended.

By julie B on 02 November 2019 | Verified purchase

The whole experience from start to finish was friendly, easygoing and efficient.

By margaret T on 10 October 2019 | Verified purchase

Fantastic experience, the salesman made everything so easy, and went beyond what I expected. Would recommend any lady on her own who knows nothing about cars to consider buying one from this gentleman, as an OAP he explained in detail about the car, what I could expect from the car, there was no rush to sell, or haste. Once my mind was made up, he made sure it was presented to me as though it had come from a showroom, valeted, even covered minor paint clippings. 10/10