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Testimonials

At Andrew Toms Car Sales we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.SIMON and SHAUN in the sales team will be delighted to help with any of your motoring requirements.

But don't just take our word for it, see what some of our customers have to say about us...

  • Fantastic experience buying from Andrew Toms garage. Simon, Shaun, the whole team couldn’t be more helpful, infact over the years we’ve bought no less than seven cars from Simon and Andrew, we wouldn’t go anywhere else! Couldn’t recommend them highly enough.

    Antony Moores (Bodmin 2020)

  • My ‘elderly Jag’ had it’s first service since my ownership at Andrew Toms yesterday. Being a new Jag owner, I braced myself for the inevitably inflated cost - but no, much more reasonable than expected! Also, the garage accommodated my need to keep to minimal free time taken off from my mobile foot care work - sending me on my way with a pleasing bill and the bonus of a valeted car! Andrew Toms Garage has kept me on the road for four years and I have never been disappointed - I highly-recommend them for car sales, repairs and excellent, friendly service. Amanda Garner. ‘SOLE MATE

    Amanda Garner (Cornwall 2020)

  • Brilliant customer service, very helpful, was made very easy to buy a new car. would definitely recommend them to people. Simon was so helpful and friendly.

    Paul (2020)

  • After being messed about with car dealers whilst I was looking for a estate car, I decided to go local. And the first place I looked was Andrew Toms. They had a vw golf 2.0 tdi se estate automatic. Absolutely loved it, Sean was a diamond and was so helpful, that when the air con wasn't working he quickly got it sorted. Can't thank em enough. Thanks Sean and all at Andrew Toms

    Mark Waters (Falmouth 2020)

  • Can highly recommend this place, great service, and superb cars. The aftersales service was excellent. A big thank you to Simon Shaun and the team at Hewaswater Garage for all your help. I will definitely be buying from you again.

    Paul Gagan (Cornwall 2020)

  • Having had a LOT of experience with Car Dealers I don't know what it is these days... others never call you back, cant really be bothered to even get back to you yet AT in Cornwall excel in EVERY service. The company owner/s are on site. Its a professional set up now with a superb rotating indoor car display room. I've bought and sold here, they always offer you a fair price for your PX and fix any issues after the sales. If you are in the South West and in the market for a new car. GO HERE

    Simon D (2020)

  • complete the transaction. Simon left his family to come back to work to make sure everything was in order. The next day Simon phoned me and told me I had overpaid him by £100 and immediately refunded me. Can't rate Andrew Toms Car Sales highly enough, great car, sensible price, no sales chatter, just happy to work with you to find the right car for your needs. Big thank you !

    Mr Hamilton (Cornwall 2020)

  • Simon Tom's was our sales guy. He was absolutely fantastic. Sorted any issues out fast and efficiently. Made up for any mistakes that occurred on his part. Deserves a pay rise

    Miss S (Cornwall 2020)

  • This is the third vehicle I have now bought from this garage and as always very pleased again. Nice van and good service from the sales guys. Thanks

    Mr Snell, Vauxhall Combo Van, St Agnes, December(2017)

  • Hi Shaun, would like to thank you for the service you gave during the purchase of my car and also the after sales which was exceptional, and showed your commitment to giving a good reliable service to your customers. Would not hesitate to recommend you to my family and friends Regards Dave Reed

    Mr Reed, Peugeot 308 SW, Falmouth (December 2017)

  • The first thing I would say is that I wasn't pressurised, I was able to look at the car, ask questions and at no time I felt under pressure by Shaun (the salesman) into making a commitment. At the final point of sale on collection I found everything was very well done and everything was explained fully and I felt reassured that I had back up from the garage.

    Mr Tennant, BMW 320, St Austell (December 2017)

  • Hi All Staff We would like to thank you for your help and support whilst we purchased our Peugeot 3008 from you earlier this week. The support we had from Simon and Shaun was outstanding and the patience of your office staff was brilliant whilst I phoned several times to check if finance had come through. The choice of vehicles was excellent, and advice was given freely without pressure. All in all, I think this car buying experience was the best we have had and we will recommend you to our friends and family. Many Thanks again! Mark and Sonia

    Mark and Sonia Fox, Peugeot 3008, Saltash (January 2018)

  • I wanted to sell my car as it was surplus to requirements, I called up the guys at Andy Toms and made an appointment. Within 1 hour we had agreed on a price and I was paid by bank transfer within that timescale. A1 service very quick and easy-Thank You!

    Mrs H, BMW 1 Series, Foxhole (January 2018)

  • I am very pleased with my experience dealing with the Toms garage. Very friendly service, no pressure sales, first class service. Car ready on time, serviced, Mot'd and convenient to my needs.

    Mrs Wildman, Peugeot 207 CC, Camborne (January 2018)

  • Very friendly service, even got picked up from the local scrapyard as sadly I had to scrap my old car which was very kind of Simon. Great- Thank You!

    Miss Jones, Audi TT, Truro (January 2018)

  • Very helpful in finding my new car. I had a few specifics I wanted and they managed to find what I wanted & in the budget I had. Highly recommended. Thank you guys.

    Anthony Bird (2020)

  • I saw the TT on the internet and emailed in my enquiry to gain a value for my BMW, I got back a response from Simon. I then came up to the garage to view the car and take it for a test drive, managed to get a good deal. It was all completed nice and easy-very happy!

    Mr Nicholls, Audi TT, Penryn (January 2018)

  • Emailed Andrew Toms Garage the next day I got a call from a very helpful salesman (Shaun) about a car I was interested in, they took a deposit and sorted out my finance. I was very happy with the service I received very friendly, I'd recommend them to anyone, exceptional service and customer care!

    Miss Stewardson, Mini Cooper D, Port Isaac (January 2018)

  • You guys were very friendly and welcoming, helped me in everything I needed and was very helpful for all the questions I needed. Simon made it quick and easy for me to drive away with my dream car so Thank You all very much!!

    Mr Kirtland, VW Scirocco, St Austell (January 2018)

  • My wife and I decided it was time t upgrade our family car and every knowledgeable car person we knew suggested we have a look at the Andrew Toms garage in Hewaswater. We drove onto the forecourt and could see exactly what we were looking for. Before too long Shaun came over and politely asked if we needed any help. Leaving us to have a look around the car at our leisure and after a short while we'd decided to take it for a test drive.On our return we were pretty sure we wanted the car, but to our surprise Shaun wanted us to take a little time to ensure it was the right thing for us. This was very unexpected and really gave us faith in his service and reliability. After a long lunch we returned to the garage and were very happy to make a deal with them. Shaun then explained that there were a few things he would like to do to the vehicle before we collected it, including a service and MOT. A week later we collected the car and we are absolutely over the moon with it. I'm very sure it will last us for years to come, but when the time comes to change be will definitely be going back to see them again.

    Mr Connaughton, VW Tiguan, Truro (January 2018)

  • At first my parents came in and did a little homework looking for some suitable cars for me and were looked after by Shaun. I was unable to find the car I was looking for that day, but did manage to see a lovely BMW on the website the following evening. So without wanting to miss out on it I called the garage to let them know I was on the way and spoke with Simon to make a viewing appointment. Loved the car and completed the deal, I think it was very straight forwards and the sales team are certainly not on the pushy side as expected. Very Pleased!

    Miss Emma Palmer, BMW 116d Sport, Lanteglos (January 2018)

  • I was very pleased with the standard of service gained at the garage having made a simple email to look into a car I was interested in buying. I received a quick response and was able to come in and look at the car and make decision to go ahead with it without feeling I had to make my mind up straight away. Having paid a deposit the car was held for me for a few days to enable to sort out some bits and pieces. I would say the whole process was made simple for me and I am confident that any support I should need going forwards will be given with aftercare and warranty. Thanks guys!

    Miss Rebecca Holder, Fiat Punto, St Austell (January 2018)

  • Very pleased with the car, happy with the way I was looked after at the garage. Thanks Guys!

    Mr Johns, Fiesta Metal, Foxhole, January (2018)

  • Very pleased with my new car purchased and delivered to me. Dealt with Shaun and it was all made nice and easy for me, looking forwards to driving it. Perfect-Thanks

    Mr Barton-Smith, Vauxhall Corsa, Bodmin, (January 2018)

  • Really pleased with the Audi I bought. Lovely people to deal with, excellent service and superb after sales. Would definitely recommend to anyone looking for a quality used vehicle. Thank you so much!

    Mr Pearce, Audi A4 2.7 Tdi, Lostwithiel, (January 2018)

  • Great range of cars and all at sensible prices. Well presented, the only negative is that the vehicle's were locked understand need for security, but becomes a chore to keep asking for the keys.

    Mr Hadley (Cornwall 2020)

  • Great and unexpected surprise after my son put a deposit on a car. I have purchased one 3 yrs ago, now keen on another purchase. Like

    Ray Eells (2020)

  • Bought a car from the there today. Amazing service car was in fabulous condition for the price and also got a great price from my px. I travelled 700 miles to sell my car specifically too these guys.

    Alexander Mckim (2020)

  • Lots of different cars to see

    Stuart Gratton (2020)

  • Really helpful and professional service. Very happy buying here

    Chris Allen (Cornwall 2020)

  • very pleased with my car.this is the second car ive bought here and i returned because of the excellence of the service

    Stephen Foy (2020)

  • Absolutely amazing customer service, we have had many cars from Andrew Toms, always top quality cars. Thank you Simon and the team for all of your help. We won't go anywhere else x

    Miss S (2020)

  • Bought 2 vehicles from here now and each time service been fantastic, not just when buying the cars but after sales and any little query I have afterwards (even months after) the first response is ALWAYS just bring it in! Honestly Simon and the rest of the staff couldn't be more helpful!!!!

    Ronon Marrion (2020)

  • After having trouble with a few garages in the past I was always a little bit sceptical about going. But I found this garage very helpful, with the office talking me through everything (in my terms not garage lingo). I will now always use them. So happy to find a garage I can rely on & trust.

    Angela Rolf (2020)

  • I purchased a car last week from Sean who went above and beyond to enable me to have my car before lockdown, delivering it on Wednesday evening which was a 3hours round trip for Sean and his wife! Thanks and we will certainly know where to come for future purchases.

    James Prowse (Penzance 2020)

  • First car i have purchased from Andrew Toms. Happy with my purchase. Done the job that needed doing. Very friendly staff and very helpful. Would recommend to family and friends.

    Natasha Pearson (2020)

  • Amazing garage and super helpful staff , especially Sean who helped. Perfect car and in immaculate condition! Highly recommended

    Kieron McKeown

  • We have purchased cars from Andy Tom's over the years, in that time they have been more than helpful, cannot fault them on their customer service. If we have had a problem with a car, it has been rectified without quibble and have recommended friends and family. I might add I am very fussy when it comes to condition and how the car is presented. I am delighted with my latest purchase. Which have exceeded my expectations.

    Sue Higgs (2020)

  • Big thanks to Shaun from Andrew Toms car sales. Picked my car up yesterday and I love it. After a run of bad luck with cars bought privately I decided to buy from a garage this time. I visited several garages and have to say my experience this garage was the first class. I was able to test drive the car twice to be sure I was making the right decision and inspection from mechanic (if I wanted) was welcomed. I had no pressure to buy a car which was refreshing. Once I decided on the car I wanted, Shaun did all he could to have it ready as soon as possible as I was without a car. It has been fully serviced with 12 months MOT with all necessary work carried out as promised. I would definitely recommend this garage.

    Kelly Salmon (Cornwall 2020)

  • Shaun was really helpful and answered all my questions, even going the extra mile to assist with a recall on the car I was looking to purchase. He kept me up to date with a timescale on the car and when I might be able to purchase it. In the end I did not buy a car through Shaun as the car had a different media spec than I thought. Shaun refunded my holding deposit with no problems and wished me the best of luck in finding my perfect car. Would recommend this garage with no problems.

    India Jade Ede (Hampshire 2020)

  • Thank you so much Shaun!! I recently bought a car which is great but the experience we had with Shaun is even better. Very professional and at the same time friendly attitude. Highly recommended!!

    Dinu Chiriac

  • Thank you so much Shaun!!! I recently bought a new car at Andrew Toms and Shaun couldn’t of been any more hardworking or helpful. He explained everything and took the time to go through things I was unsure of, not rushing at all. He went out of his way to accommodate me. I would definitely recommend them and I would definitely buy a car from them again in the future. Thank you so much.

    Carly De La Salle (Cornwall 2020)

  • WOW What can I say? I think this has been one of my favourite and easiest buying (and Selling experiences ever from start to finish. I spotted a Mini Countryman online at Andrew Toms Garage (local to me) and dropped in for a little browse around the forecourt, although we had been smiled at and acknowledged, never once were we followed, pressured or hassled as previously experienced by other garages. I made an appointment to test drive once lockdown was over and upon arrival handed the keys, advised it was to have a new clutch, informed of the test route and told to enjoy. The car was a dream to drive and I returned to be met by Shaun. He was so friendly, positive and despite his untouchable professionalism, very laid back. I was offered exactly what I wanted for my car and even upon inspection and scuffed up alloys, the price was held for me. After agreeing to buy the car we arranged a day to collect. Shaun kept me informed all week as to the progress of the repairs, MOT etc. Upon collection, the car was beautifully clean shiny and warm! The paperwork and hand over was made so incredibly easy and pleasurable, the car had a full service, 12 months MOT and he even taxed it for me! When we went out to the car I was asked to open the boot and inside was a huge Christmas hamper...I drove away the happiest customer with huge smile on my face! I cannot recommend Shaun and his team at Andrew Toms enough, my expectations were more than met and the customer service was perfect. Having worked in garages and and in particular customer facing roles in my former career, I know this can be hard to achieve and deliver expectations. Thank you so much Shaun, I will definitely spread the word of your business and will be back when I'm ready for my next car.

    Vicki-Sue Brotherhood (Redruth, Cornwall 2020)

Andrew Toms Car Sales

Telephone:
01726 882114 07977 079157