Testimonials

At Andrew Toms Car Sales we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.SIMON and SHAUN in the sales team will be delighted to help with any of your motoring requirements.

But don't just take our word for it, see what some of our customers have to say about us...
Great service and smooth hand over , the gentlemen named Paul who delivered my car was very professional and friendly. He made me feel at ease and was very efficient.
Sarah, 24 Apr 2025
 
A super local garage to buy a car, cars beautifully presented, a wide range of choice, no pushy sales, great customer service, I shall be returning to buy my future cars
Andrew Godfrey , 09 Apr 2025
 
We went to view a car today, We were very impressed with Simon; he is extremely knowledgable, patient and helpful. No high-pressure selling; altogether a very pleasant shopping experience.
Jeff & Sharon Sisson, 02 Apr 2025
 
Fabulous service, great staff extremely helpful
Jane Bradley , 21 Mar 2025
 
Wow Wow Wow !
What a lovely buying experience
Simon Toms @ Andrew Toms Car sales is not your usual car dealer.
He is a true gentleman and genuinely cares about the customer. He bent over backwards to rectify a few minor issues with an Audi SQ5 I bought from him.
I travelled from East Anglia to look at the SQ5 in beautiful Misano Red and she didn’t disappoint.
The cruise control stopped working on the test drive but rather than delay our journey home Simon said don’t worry get it fixed at your local Audi Dealership.
It came to £650 with the diagnostic investigation. After the Cruise Control was fixed he paid the invoice within the hour ! Fantastic.
He also gave me a very good part exchange price for my Audi S1 and he even filled the tank up with diesel on the SQ5
Do not hesitate to buy a car from Andrew Toms Car Sales.
I would definitely buy from Simon again.
Thank you Simon and your team.
I’ll keep in touch for sure.
Paul Downes, 15 Mar 2025
 
I rate Andrew Toms car sales 5 star, Everything from start to finish was faultless, Jon was brilliant in everyway, no pushy salesman talk, I would Highly recommend Andrew Toms car sales, even changed my private plate for me the day I pick the car up, Excellent service
Steve Vicary, 14 Feb 2025
 
Thankyou to all at the garage and car sales for the marvellous service they have given my husband and myself in the purchase of a secondhand Honda Jazz automatic car when we were left at short notice that our old car needed repairs which were too expensive.
Phyllis Billing, 13 Feb 2025
 
First class service well pleased with the car
Dave & Nat prideaux , 27 Jan 2025
 
Andrew Toms Car Sales - it was a pleasure to deal with them, Jon, Shaun and Rob were so helpful with the whole process. After a few weeks the car developed a software problem which was corrected and I was back on the road in just 1 day under the warrenty programme and at no cost to myself. A definate 5 star family run business and I would recommend their car sales team to anyone looking to upgrade their vehicles. Thankyou.
MIKE ROWE 14.11.24, 14 Nov 2024
 
We purchased our Fiat 500 plus from here, couldn't be happier with the vehicle or the service we received. Staff genuinely friendly, hepful and were not pushy. Aditionally i have been impressed with after purchase help and support.
Would definitely recommend.
John Taylor , 05 Nov 2024
 
I am so thrilled with my new car. My first time visiting Andrew Toms used car garage. Andrew Toms is welcoming and delivers fantastic service and even offers you a free hot drink. Me and my Dad were greeted by a kind and friendly chap named Sean who was welcoming and didn't push us to buy a car but just sold us the car I chose because It was me who was buying a new car at short notice. The service Sean gave was fantastic and the process went smoothly. The car I bought on finance was in excellent condition and therefore exceeded my expectations in regards to both the body work and the interior. I highly recommend Andrew Toms.
ANDREW COLEMAN, 01 Nov 2024
 
If you want to buy a car, this is the best place in Cornwall very helpful and friendly this is my second car from Andrew toms will never go anywhere else. Great service guys.
Paul parr , 25 Sep 2024
 
I bought my 4th car from Steve Andrews a few weeks ago, I phoned them up explaining my side passenger mirror came away and asked if it was covered under the warranty. They said it doesn't but to come in and they will replace it free of charge which was very good of them. They have always been very friendly and professional and will go above and beyond to help you. I can honestly say out of all the garages I been too they are hands down the best one around.
Anna Webster, 23 Sep 2024
 
Fantastic customer service. Made everything so easy. Really lovely, friendly staff. Even did my car tax for me - and the car is beautiful.
Lel, 11 Sep 2024
 
I recently purchased a BMW from Andrew Toms and I can't thank the entire team enough. Regardless of who I spoke to from start to finish, they were all well informed and handled any queries I had promptly. Great communication throughout and great customer service.
Chris, 11 Sep 2024
 
Sold my car through Motorway and Andrew Toms liaised with me re pick up. Efficient and prompt, excellent customer service and immediate payment on pick up. Would definitely recommend my Cornish friends & colleagues to you. Many thanks for a smooth transaction.
Sonia Sheppard , 21 Aug 2024
 
I bought a car from this garage, took it for a test it drove lovely, had the car a week the engine started to drink oil, rang the garage up they had the car right in and couldnt find no obvious faults, drove the car anther week and it drank alot of oil again took the car in on the friday, they got back to me and said they woud give me my money back no questions asked, let me use the car for the weekend, i tookthe car back the Monday and with in minutes had the money back in my bank,
They were very helpful and would highly recommend.
Zoe, 19 Aug 2024
 
Brilliant garage. Thank you Shaun for your guidance and knowledge throughout the buying process. First class service.
Phil Williams, 15 Aug 2024
 
Just bought a Used Citroen from Andrew Toms Car Sales. Prompt, courteous and informed service at point of purchase. Car beautifully presented. Excellent back-up on collection for a new-to-automatic user!
A J Black, 07 Aug 2024
 
Recently purchased car, Jon was very helpful, great service all round 😊
Jenna , 27 Jul 2024
 
I have just purchased my second car from Andrew Toms Car Sales and once again received excellent advice, service and customer care. From start to finish, Jon the sales advisor could not do enough for me; he was efficient, professional and extremely knowledgeable. I am absolutely delighted with the car and highly recommend Hewaswater Garage and Jon if you are looking for a trustworthy, high quality and stress-free buying experience.
Michelle, 06 Jul 2024
 
I have just purchased my second car from Andrew Toms Car Sales and once again received excellent advice, service and customer care. From start to finish, Jon the sales advisor could not do enough for me; he was efficient, professional and extremely knowledgeable. I am absolutely delighted with the car and highly recommend Hewaswater Garage and Jon if you are looking for a trustworthy, high quality and stress-free buying experience.
Michelle, 06 Jul 2024
 
Bought a car from Andrew Toms Car Sales, dealt with a very helpful, polite & knowledgeable chap called Simon. Everything from looking for the right car to the purchase, was so easliy dealt with, nothing was too much trouble. If we ever need to replace our car, we will not hesitate to go straight there.
Richard Taylor, 21 Jun 2024
 
Best car business in the 50 years I've been driving. Staff are so nice, very helpful & nothing is any trouble. I highly recommend a visit if you are looking for a new car. I'm very pleased with my purchase
Paula, 20 May 2024
 
Awesome gents to deal with couldnt do enough to help , highly recommend them , they give a first class service , it can be tough when buying a car but not from these guys, if you are fair with them they are more than fair with you 5 Stars plus from me and my wife . Cheers guys .
David Brownbill, 08 Apr 2024
 
Awesome gents to deal with couldnt do enough to help , highly recommend them , they give a first class service , it can be tough when buying a car but not from these guys, if you are fair with them they are more than fair with you 5 Stars plus from me and my wife . Cheers guys .
David Brownbill, 08 Apr 2024
 
Highly recommended! Simon and Shaun were especially helpful and attentive, knowledgeable and friendly. This is the second car we have purchased and will most definitely be back in the future.
Sarah Hughes, 30 Mar 2024
 
Very pleased with my new car & service was 1st class highly recommend
Wendy Drury , 14 Feb 2024
 
No longer living permanently in the U.K., I found purchasing a vehicle at Andrew Toms Motors a surprisingly simple and painless task.
The whole experience and attention, efficiency and service given by Simon Toms was exceptional, and has left me with a very positive sense of confidence in my decision to purchase rather than continue to rent while on an extended visit to Cornwall. - Thank you.
Malcolm Pinteau, 31 Jan 2024
 
Brilliant service Shaun looked after me from day one!! Happy with the vehicle I bought
Tracey, 23 Jan 2024
 
It's almost a year now since I bought my VW Beetle (2004) from Andrew Toms car sales. It was the cheapest and oldest car on the forecourt and some would say I took a risk - but they'd given it a good going over prior to sale and it has driven like a dream. I've had no problems at all. Really happy to know that I can rely on these guys for my next purchase too, whenever the time comes (hopefully in a few more years yet).
If you're in the Truro or St Austell area and want to buy a used car, but you're wary of being sold a dud, I'd strongly recommend that you come to these guys; everything is above board and they're super professional. Nice with it too.
Duncan Woodside, 18 Jan 2024
 
Andrew Toms staff, particularly Sean and Dave, were SO helpful at Christmas when I needed to replace my car quickly. They gave me time, answered all my questions and made everything clear. I am so happy with my fiesta, with a year’s mot, service, a good warrantee. Sean was kind, clear and couldn’t be better.
Diana, 04 Jan 2024
 
Needed a car unexpectedly before Christmas. The service was excellent - no pushy salesman just info we asked for and recommendations for what I needed. We found an issue after collection and the team were brilliant. Car dropped off that afternoon and issue looked at and sorted. We can't recommend them highly enough.
Mrs Hunt , 27 Dec 2023
 
Brought my mini from Andrew Tom car sales so pleased I found u guys great company and lovely friendly experience keep doing great job Ray
Raymond ponsonby , 20 Nov 2023
 
I bought a car from here during our holiday in Cornwall. They were fantastic and helped out so much. I can’t thank them enough for their service and now I have an excellent car!
Katy Dodson, 31 Aug 2023
 
A first class hassle free service and without doubt the best car garage I have ever dealt with.
This is honestly the best car garage I have used to date. The car I selected was presented in tip top condition, literally like new. I was able to test drive the car and discuss purchase options without any pressure or typical "salesperson" pitches. Purchasing the car was efficient and quite simply easy making my experience enjoyable - as it should be when spending lots of your hard earned cash.
Typically I do not leave reviews however, in this instance I felt compelled to do so - due to the impressive attitude towards the customer and his/her needs that Andrew Toms car sales deliver.
Well done and a very big thank you. We absolutely love our car and will be back in the future.
Scott Clackworthy, 16 Aug 2023
 
Excellent Service
I was taken care of by Shaun, who was super nice, super friendly and explained everything down to a T. He was very honest from the beginning and always explained my options and he came across very professional. I made an appointment to come in for a test drive AND I didn't think I would drive away our new car on the same day 😁 I even used my old car as a deposit. I was very happy with my new purchase at Andrew Toms car sales and I look forward to more adventures in Cornwall with my new pride and joy. 10 out of 10 from me. Top man, Shaun! I would highly recommend you come down to Andrew Toms car sales, you will not be disappointed, Great guys, very welcoming. Thanks again Shaun 👍🏻
Tom Brunet-Chugg , 13 Jul 2023
 
I have just bought a car from Andrew Toms car sales at Hewaswater and would rate them as a complete 5 star company. I dealt with Shaun and Simon and could not have wished for two nicer fellows to deal with. They were so knowledgeable and helpful in every way and really could not do enough to help me.I am thrilled with the car I bought and have no hesitation whatsoever in recommending this firm to anyone looking to buy a car. i can also vouch for the excellence of their after sales service. They dont just sell you a car and get rid of you but take care of any little problem you may have. there is no quibble or argument about anything. A first class garage and highly recommended. Well done .
Brian P, 13 Jul 2023
 
I am, just for change speechless. Andrew, Simon and Shaun, the wonderful ladies in the office have provided me via their awesome garage team something vert rare. A vehicle I didn't think I'd really get on with.....forget it, Superb. Awesome preparation attention to detail, don't waste your time and money elsewhere.
Keith Powell, 03 Jun 2023
 
I've known about Andrew Toms for years and I thought I would have a look for a decent runaround as I'm recently retired. The whole process of getting a call back, arranging a test drive and actually purchasing the car was effortless. Shaun was exemplary and the polar opposite to the ubiquitous 'pushy salesman'. I was so impressed with the whole experience I wouldn't hesitate to recommend them to anyone considering buying a used car from a reputable, family owned and run business right here in Cornwall. Service fully deserving of a Five Star rating.
Paul, 29 May 2023
 
Great service. Would highly recommend.
Valerie Longhurst, 25 May 2023
 
Just collected skoda yeti today. Great service and car is immaculate for a 2012 car. Best car buying experience I have had.
Chris Parsons, 02 May 2023
 
I recently purchased a car from Andrew toms car sales and my experience was fantastic.
From the moment I walked in, I was greeted warmly by the incredibly friendly and knowledgeable staff.
The salesperson who helped me, Simon was extremely patient and took the time to listen to my needs and preferences.
He showed me several estate cars and was never pushy or aggressive in his sales tactics.
Once I found the car I wanted, the financing process was seamless and efficient.
The finance team worked with me to find the best financing option that fit my budget and needs.
Overall, I had a fantastic experience at Andrew Toms and would highly recommend them to anyone looking to purchase a car.
The staff was friendly, the process was easy and efficient, and the car I purchased exceeded my expectations.
Ollie, 25 Feb 2023
 
Simon was so helpful with the purchase of my first car and provided an excellent all round service. Would totally recommend anyone buying a car from here.
Liam Garner, 20 Feb 2023
 
Simon was absolutely fantastic when I part exchanged my car. Great service, friendly team and Victoria, I adore it! Thank you
Debbie Hockedy, 17 Feb 2023
 
Extremely helpful in our purchase of car today. Nothing was too much trouble for Simon. Highly recommended garage. Thankyou from two satisfied customers.
Suzy and John, 25 Jan 2023
 
Had a great service before during and after my purchase and both sales guys Shaun and Simon were both fantastic and very friendly and definitely not pushy. Thoroughly recommend the garage in every way!!
Emma Rowe, 17 Nov 2022
 
Fantastic & friendly garage. Purchased my stepdaughters 1st car here shortly after she passed her test & they even went so far as to decorate it as a surprise for when she collected it! Lovely touch which will be remembered. They do really go above & beyond. I will be returning.
Louise P, 07 Nov 2022
 
Bought my Audi TT roadster in May from Simon. He was very pleasant and informative but not pushy. I had a couple of niggles during my warranty and the garage were quick to put things right with no quibbles or argument which is refreshing. Love the car and will definitely buy from Andrew Toms again.
H A Jackson , 29 Oct 2022
 

Positive Review

I rated Andrew Toms Car Sales a 5 star review, because everything was handled with care, nice and easy car purchase all In all.
Lewis Towsey, 01 Aug 2022
 

Attentive, friendly and efficient.

It was a pleasure to do business with Simon at Andrew Toms Motors. He was attentive, polite friendly and knowledgeable. We were impressed with the efficiency of the whole transaction and would certainly go back if we were looking for another vehicle. I would have no hesitation in recommending this family run business.
Sarah Griffiths, 08 Aug 2022
 

Good experience from a great garage when buying car!

Very friendly , helpful and informative particularly Simon , would definitely recommend this garage .
Anonymous, 10 Aug 2022
 

Would recommend to anyone great service

Excellent service all round 10 out 10 friendly and very helpful staff would recommend good selection of used cars
Pamela Gilbert, 18 Aug 2022
 

Excellent service

Simon looked after us from start to finish, we found they had a fantastic selection of vehicles for us to choose from. After we bought a car we had an engine warning light come on one call to Simon and he arranged for this to be investigated and parts replaced at no cost to us. Would definitely recommend this company
Anonymous, 20 Aug 2022
 

The best way to sell a car!

Can’t beat auto trader when it comes to selling your car. Everything was super easy selling my car. Personally I users the option until sold as at least you know your car will sell eventually. The first person who called I was informed that it was a potential buyer which is a nice touch and my car was sold within days! I can not recommend auto trader enough..
John Volney, 21 Aug 2022
 
Excellent and friendly after sales service.
Anonymous, 21 Sep 2022
 

Excellent family run business where they always go the extra mile! 100%!!

I booked a test drive for a BMW and as soon as I arrived it was ready for me to see and looking absolutely stunning. The team really do everything they can to make sure the cars are in top condition - even under the bonnet was immaculate, you can tell every inch has been inspected. I was given full explanation of the vehicle features and the key performance specifications. The test drive exceeded all of the expectations and I immediately had the confidence to go ahead. The best thing was there was no pressure or pushy sales at all. No bombardments of extras that no one ever needs - just really good service and beautiful cars - what more do you need? I will always buy my cars here.
Tom Larson, 24 Oct 2022
 

Very Happy

Simon couldn’t do enough, very friendly and efficient. Would highly recommend
Tania Williams, 04 Oct 2022
 

Super impressed!

Could not recommend enough! After having a bad experience with a completely different dealership, Simon was very understanding and went above and beyond to ensure I had all of the information I needed. He took close up videos of the car for me, extended the warranty and had great communication throughout. The car arrived in perfect condition and you can tell it’s been looked after . It was sparkly clean and even the cam belt was changed ready for me. Sold to me exactly as seen! They even delivered the car 6 hours away to me (12 hour round trip) for a great price! Really impressed with the service and the car so if you’re looking to purchase a car off from Andrew Toms, whether your local or live hundreds of miles away…. I would absolutely recommend !
Anonymous, 05 Oct 2022
 
Andrew Toms Car Sales
Hewaswater Garage
Hewas Water
St Austell
Pl26 7JF
Cornwall
PL26 7JF